For teams
Turn WhatsApp conversations into qualified leads and won deals.
Capture leads from WhatsApp, web forms, click-to-chat links, your apps and imports. Score and qualify them, route them to the right owner within your response target, and track deals through your pipeline until they are won or lost.
app / Saffron Home / CRM / Deals

CRM
What you get
- Capture from WhatsApp
- Every new conversation, only messages with keywords like “price” or “demo”, or let the AI decide which conversations are sales enquiries.
- Click-to-chat links and QR codes
- Short links for ads, bios and flyers open WhatsApp with your text; the first message becomes a lead attributed to the link and its UTM tags.
- Embeddable web forms
- A hosted page and an embed snippet, with optional consent capture, bot filtering, Cloudflare Turnstile and a “Continue on WhatsApp” step.
- Scoring and qualification
- Rules on fields, source, UTM, tags, engagement and AI signals add points; MQL and SQL thresholds qualify leads automatically.
- AI qualification
- The AI fills lead fields from conversations, notes intent, urgency and sentiment, and can ask for one missing detail at a time.
- Routing and speed to lead
- Assignment rules by person or team, a first-response target, and a late flag plus notification when a lead misses it.
- Pipelines and deals
- Drag deals across stages with win probabilities, values and expected close dates. Companies group contacts, leads and deals.
- Reports and forecast
- Funnel from lead to won, sources, speed to lead, pipeline value, weighted forecast, win rate and a team leaderboard.
- Webhooks and API
- Create leads from your apps and receive lead.qualified, lead.sla_breached, deal.won and more in your systems.
How it works
- 01CaptureFrom WhatsApp, links, forms, the API and CSV imports — the same person always updates one lead.
- 02QualifyCustom fields, scoring rules and AI fill in what you need to know.
- 03Route and respondThe right owner is assigned and reminded before the response target passes.
- 04WinConvert qualified leads to deals and work them through your pipeline.
Plans
Which plans include it
AI qualification uses your organization’s monthly AI budget.
Free
$0
Not included
Starter
$19 / mo
- 2,000 leads / project
- 1 pipeline
- 3 web forms
Business
$99 / mo
- 100,000 leads / project
- 10 pipelines
- 50 web forms
Enterprise
Custom
- Unlimited leads / project
- Unlimited pipelines
- Unlimited web forms
Documentation
Only message people who expect to hear from you. Opted-out contacts are never messaged; see the acceptable-use policy.
Works with
Messaging API & webhooksSend and receive WhatsApp messages from any application.
Team inboxAnswer your WhatsApp numbers together, without double replies.
AI assistantAnswer customers instantly from your own business knowledge.
Contacts & campaignsSend personalized, consent-based messages to the right audience.
Follow-ups & remindersFollow up automatically, and stop the moment they reply.
Get started
Link a number. Send the first message. Bring your team in when you are ready.
The free plan includes the full API, webhooks and dashboard. Paid plans are activated by our team on request.