Skip to content

For teams

Follow up automatically, and stop the moment they reply.

Message people again on a schedule: no-reply follow-ups after a quote, appointment and payment reminders before a date, and reminders for your team to call someone who has gone quiet.

app / Saffron Home / Follow-ups
A no-reply follow-up sequence: the first step waits one day after enrollment and sends a WhatsApp message, with stop conditions and delivery settings.
Follow-ups & remindersDashboard screenshot · sample business

Follow-ups & reminders

What you get

No-reply follow-ups
“Did you have a chance to look at the quote?” after a day, again after three, then a final note — stopping as soon as the contact replies.
Date reminders
One day and one hour before an appointment, a class, a fee due date or a renewal, in the contact’s time zone.
Team reminders
Notify the conversation’s assignee, the lead owner or a teammate when someone has not answered.
Sequences of up to 10 steps
Send a message, remind a teammate, change tags or resolve the conversation, with conditions such as “only if not read”.
AI-written follow-ups
Let the AI write a step from the conversation and your goal, falling back to your text when it is unsure.
Respectful by default
A send window, a per-contact daily cap and pacing behind your transactional messages. STOP always ends every follow-up.
Automatic rules
Start sequences when a tag is added, a keyword arrives, a lead changes status or a deal moves stage.
Campaign non-responders
Attach a no-reply sequence to a campaign; recipients leave it when they reply.
Step-by-step results
Running, completed and stopped counts, reply rate and a per-step funnel from sent to replied.

How it works

  1. 01Build a sequenceSteps with waits relative to enrollment, the previous step or a reminder date.
  2. 02Publish itPublishing freezes a version; people already in the sequence keep theirs.
  3. 03Start itFrom the inbox or a contact, for a segment, from a campaign, by rule or through the API.

Plans

Which plans include it

Follow-up messages count toward your monthly messages. AI-written steps use your AI budget.

Compare all plans

Free

$0

Not included

Starter

$19 / mo

  • 3 sequences / project
  • 1,000 running follow-ups

Business

$99 / mo

  • 25 sequences / project
  • 25,000 running follow-ups

Enterprise

Custom

  • Unlimited sequences / project
  • Unlimited running follow-ups

Get started

Link a number. Send the first message. Bring your team in when you are ready.

The free plan includes the full API, webhooks and dashboard. Paid plans are activated by our team on request.